THE COVID-19 EPIDEMIC WITH EMPLOYEES’ JOB SATISFACTION AND PERFORMANCE ON WORK FROM HOME DURING LOCKDOWN IN BANGKOK

Abstract

The goal of this study is to look at the elements that influence employee job satisfaction and workfrom-
home performance during the Bangkok lockdown. This study's chosen topics are job satisfaction
and job performance. This study's conceptual framework is based on prior literature's theoretical studies. Cluster sampling, stratified random sampling, and simple random sampling methods were used to obtain  the samples (n = 450) using online surveys. To confirm the model's goodness-of-fit and evaluate the hypotheses, the data were analyzed using Confirmatory Factor Analysis (CFA) and Structural Equation
Model (SEM). Work from home, work environment, work motivation, and employee commitment all had positive significant impacts on job satisfaction during the Bangkok lockdown, according to the findings. During the COVID-19 lockdown in Bangkok, however, job involvement and job satisfaction have a large influence on job performance, but working from home has no noticeable impact on job performance. Employee commitment is the most important factor in job satisfaction, and job satisfaction is the most important factor in job performance. As a result, this paper suggests that organizations and business leaders consider ways to encourage employees to be more committed to their jobs, such as improving manager-employee relationships so that employees feel more at ease discussing issues with their managers and feel more supported by the organization during COVID-19.