Emotional Labour at Workplace through Gender Perspective: Community Analysis (Case Study of Metropolitan Cities)

Abstract

In today’s world emotional management has become a key concern among dual earner in metropolitan families as it critically influences the gender health. An affective revolution has occurred over the last 30 years of academics and managers alike have come to realize that Emotions in the workplace play a large role in an organization. Thus, this study was conducted to find out the effect of emotional labour on biological difference among dual earner families. The data was analyzed through Community Analysis. The result of the study conclude that female respondents had high mean value which means that female go through more emotional labour at workplace in comparisons to male counterpart.