The Impact of artificial intelligence and automation on businesses processes and employment: An analytical study

PRAMATHA SAHA

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Published: May 4, 2023

Keywords:

Artificial Intelligence in business, Machine learning on job, Automation in business.

PRAMATHA SAHA

Abstract

The ramifications of artificial intelligence (AI) and automation on commercial processes and employment have been extensively deliberated in scholarly literature. The assimilation of these technologies has engendered enhanced efficiency, amplified productivity, and curtailed expenses for enterprises. Nevertheless, the literature also illuminates the potential for job displacement, modifications in the character of labour, and ethical quandaries.

Several studies have examined the impact of AI and automation on specific industries, such as manufacturing, healthcare, and finance. The literature suggests that these technologies have the potential to disrupt these industries and change the skill requirements for workers.

The literature also highlights the need for businesses to adapt and upskill their workforce to remain competitive in an increasingly automated environment. The importance of developing ethical guidelines for the use of AI and automation has also been emphasized in the literature.

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Vol. 55 No. 1 (2018): Volume 55 No. 1 (2018)

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