Indonesian Millennial Generation; Impact of Internal Factors and External Factors to use the intention of Financial Technology (Mobile Applications Payment) in Jakarta – Indonesia

Abstract

This study aims to see the influence of internal factors - financial literacy and external factors of money saving and time saving on the interest in using mobile payment apps in the millennial generation in Jakarta - Indonesia. This study has 3 independent variables (x) and 1 dependent variable (y). This research is a quantitative research using a questionnaire aimed at the millennial generation in Jakarta - Indonesia. This study used purposive sampling with a total sample of 111 respondents who were tested using statistical analysis tools Structural Equation Model (SEM - SmartPLS 3.0).

The results of this study provide an explanation that the internal factor - financial literacy affects the interest in using mobile apps payment in the millennial generation in Jakarta - Indonesia. Likewise, external factors - money saving and time saving have the same effect on the interest in using mobile payment applications. This study provides input into consideration for mobile applications, payment  companies in determining strategies to improve company performance.

This study has limitations in this research which is only limited to the internal factor variables - financial literacy and external factors of money saving and time saving. Another limitation is that the object of research is limited to the millennial generation in Jakarta, Indonesia. This can be an opportunity and suggestions for further research to add internal and external factors and expand the object of further research