Competency Analysis of Family Hope Program Companion in Improving Makassar City Performance (Case Study of Tallo District Facilitator)

Abstract

This research tries to describe the competency theory to see the performance of the companion of the hope family program. Competence is needed to improve the performance of assistants in the city of Makassar. Competence is an important factor to improve human resource performance. This method uses qualitative methods with descriptive types,using a qualitative approach, data collection techniques, in-depth interviews, documentation and observation. The data were analyzed using data reduction techniques, presenting data conclusions.The results showed that there are competencies possessed by the hopeful family program companion to improve the performance of PKH facilitators in the city of Makassar. Judging from two dimensions, namely 1) the dimension of intention in the form of personal character motivation, self-control and knowledge, 2) The dimension of action in the form of skills that are implemented in the field in carrying out meetings to increase family abilities in their respective areas, in providing motivation to target targets of enthusiasm and motivation. Human resources are very influential in being the spearhead of the community receiving the hope family program that is able to change the mindset of the poor to move out of the poverty line.