Enhancing the Interview Experience and its impact on Candidate and Business Experience.

Abstract

With the advent of technology, it has become very easy to crack interviews with   the help of mechanisms that enable candidates to pre-prepare answers to a lot of common themes of questions asked across the interview process. Potential talent easily prepares compelling stories about ‘working in a team’ or ‘managing a difficult situation’ and use them to showcase whatever they want an interviewer to hear. And thus, it has become harder than ever to differentiate between the ideal candidate and the candidate who is just good at googling. And therefore, it   becomes increasingly important to ensure placement of various talent filters during the interview process, in order to get what we need. This study aims to explore the new and enhanced interviewing mechanisms being adopted in the Consulting sector, to ensure that they hire the best fit candidate for the position, along with the enhanced evaluation methods and thus studying the impact of these changes on the candidate and business experience. To do so, they study will deal with finding out the best practices being implemented worldwide across all sectors and to curate them in accordance with the interview processes taking places at the Big 5. And for the easy adoption of these practices, creation of training modules and handbook for the interviewees/ recruiters. Looking from a broader perspective, personalization and proper communication content and guidelines will also have to be developed in order to make the candidate experience a seamless and user friendly one. The findings show that interview trends have been continuously evolving over   time to adapt to the new technologies in place, but these changes come with its   own set of challenges and biases. Thus, creation of a standardized and objective interview process is the way forward. Thus, expecting the outcome to hire the best fit candidate for the business and a positive experience for the candidate. Identification of various interview practices prevalent in the industry. Understand the global scenario and need in the HR domain when it comes to conducting effective interviews. Development of a standardized and objective interview mechanism taking into account various evaluation techniques and parameters that ensures horizontal comparison of all candidates to find the perfect fit for the position.  Research on the various technological disruptions in the fields of interview mechanisms in lieu of the Future of the Workforce. This study is original in nature and includes insights that are valuable to consulting firms that do bulk hiring for various roles, and are in constant need of finding the right fit to fill the open position.