Time management and its relationship of the improvement of the service quality- a survey done on Boumerdes employers-

Abstract

The study aims at recognizing the relationship between time management and the improvement of the quality of service of  the employees in the state of Boumerdes  . 80employees were chosen randomly and used as a sample. To achieve the purpose of the study, we designed two questionnaires, the first one is for measuring the time management (time Planning, time organizing and time orientating) , the second is for measuring the quality of the service following the descriptive curriculum. In the light of that, the static package of the social sciences SPSS and many other statistic methods was used, including ; the arithmetic average, standard deviation and the spearman Brown correlation coefficient. After analyzing the data, the study revealed the following results :

• There is a relationship of a statistic indication between time management and the improvement of the quality of service with employers of the state of Boumerdes townships.