Global Quality Standards and Their Role in Enhancing Organizational Performance in the Context of Foreign Partnership" Case Study: National Drilling Enterprise "ENAFOR" located in Hassi Messaoud Algeria - 2024

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BIA AYMEN, BELARBI Ghania

Abstract

Global changes are accelerating, affecting businesses worldwide, with no
country immune to globalization. Algeria, in particular, is experiencing
significant economic and social changes, driven by globalization and various
supportive measures. The Algerian market is welcoming and opportunistic,
leading to the creation of new businesses and attracting international investors.
Emphasizing customer satisfaction, a new generation of managers is emerging,
focusing on quality management systems like ISO 9000, 9001, 14001, and
45001 to achieve efficiency and excellence. These standards help businesses
meet customer needs, avoid errors, and improve processes cost-effectively. In
Algeria, quality management is crucial for meeting the demands of an
increasingly discerning clientele, and many Algerian business leaders are
adopting these systems to enhance performance and customer satisfaction,
aiming to consistently provide superior quality products to Algerian consumers.

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