TALENT MANAGEMENT AND EMPLOYEE RETENTION WITH ORGANIZATIONAL TRUST AS MEDIATING IN INSURANCE INDUSTRY

Abstract

This study aims to analyse the effect of talent management by mediating organisational trust on employee retention in Indonesian's insurance industry. The data were collected using a survey for employees in five Insurance Companies: FWD Life Indonesia, Allianz Life Indonesia, AXA Mandiri Financial Services, Prudential Life Assurance, and Sun Life Financial Indonesia.  From total employees (N = 4611) of five insurance companies, we decided to survey 324 employees. The independent variable is talent management, organizational trust is mediating and employee retention as the dependent variable, analysed by regression, using SPSS version 25. The results reveal that talent management is significantly positive, affected employee retention. The organizational trust as a mediating variable from talent management to employee retention is also positive and significant. The effect of talent management on employee retention becomes even more significant when mediated by organizational trust.