THE IMPACT OF SERVANT LEADERSHIP ON THE ORGANIZATIONAL CITIZENSHIP BEHAVIOR: MEDIATING ROLE OF PSYCHOLOGICAL OWNERSHIP

Abstract

The main purpose of the study is to explore the nexus between the Servant leadership and organizational citizenship. In addition to that the study has examined the mediating role of psychological ownership in the relationship between the servant leadership and organizational citizenship behavior. For present study, 65% response rate was obtained. For analyzing the research hypothesis, we started by performing the validities and reliability tests. For this purpose, we estimated the measurement and the structural models using Smart PLS 3.1.2 software. The findings of this research have indicated and shown that the physiological ownership mediates the relationship between the recommendation and mediation for analyzing other moderators in the light of OCB which would be further improved significantly. Organizational citizenship behavior could take part in the firm’s success through promoting better use of scarce resources, enhancing co-worker and managerial productivity, reducing variability of performance, strengthening the organization’s capability to attract and retain better workers, enabling better adaptation to environmental changes and improving coordination.